A Fortune 500 global professional services firm had completed a major strategic acquisition spanning 15 Latin American markets. With two organizations running on incompatible technology stacks, misaligned governance structures, and distinct corporate cultures, the integration carried substantial risk to client relationships, employee retention, and the synergy targets that justified the acquisition premium. The company needed a functioning Integration Management Office within weeks of deal close.
Established a full Integration Management Office (IMO) within the first two weeks post-close, defining governance structure, workstream ownership, and escalation protocols.
Mapped 13 cross-functional workstreams spanning technology, HR, finance, legal, commercial, facilities, and communications — each with a dedicated lead, milestones, and dependency tracking.
Designed and executed a Day-1 readiness program with country-by-country cutover runbooks, go/no-go criteria, and hypercare support windows.
Led the technology migration workstreams: AWS to Azure cloud migration and Google Workspace to Microsoft 365 transition across all 15 markets.
Built a cultural integration program addressing the distinct identities of the two organizations — assessing compatibility, selecting a preservation-first integration model for acquired talent, and designing communications that gave employees a credible narrative.
Delivered weekly executive dashboards and monthly steering committee reviews giving leadership a single view of integration health, risk, and synergy tracking.
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